Privacy Policy – AS Security
PRIVACY POLICY
AS Facilities Management Pty Ltd trading as AS Security
Last Updated: 6 September 2026
AS Facilities Management Pty Ltd trading as AS Security (“AS Security”, “we”, “us” or “our”) respects the privacy of individuals, clients, prospective clients, employees, applicants, contractors, suppliers and business contacts with whom we interact.
This Privacy Policy explains how we collect, hold, use and disclose personal information, how we seek to protect that information, and how individuals may request access or correction or raise a privacy concern.
We manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our activities.
1. Personal Information We May Collect
The personal information we collect depends on the nature of our relationship with you and the reason for our interaction.
We may collect information including:
• your name;
• telephone number;
• email address;
• business or residential address where relevant;
• company or organisation name;
• job title or professional position;
• information contained in commercial enquiries, requests for quotations or proposals;
• details relating to current or future security-service requirements;
• supplier, subcontractor, tender or capability enquiries;
• correspondence and communications with AS Security;
• billing, payment or account information where required;
• information necessary to manage client, contractor or supplier relationships.
Where you apply for employment or work opportunities with AS Security, we may also collect information relevant to assessing or administering your application, including employment history, qualifications, licence information, work-right information, references and other information reasonably required for recruitment or engagement.
Sensitive information will only be collected where reasonably necessary for our activities and where collection is permitted by applicable law.
2. How We Collect Personal Information
We generally collect personal information directly from you when you:
• contact AS Security by telephone, email or through our website;
• submit an online enquiry;
• request a quotation, proposal or information about our services;
• submit a commercial security enquiry;
• submit information through an online advertisement or lead-generation form;
• request our capability or compliance information;
• discuss a supplier-panel, subcontracting or tender opportunity with us;
• enter into or administer a commercial relationship with AS Security;
• communicate with us through professional or social-media platforms;
• apply for employment or work opportunities; or
• otherwise provide information to us in connection with our business activities.
We may also receive information from clients, authorised representatives, contractors, suppliers, recruitment providers, business referral sources, publicly available professional information, online platforms and service providers where appropriate.
3. Why We Collect and Use Personal Information
We may collect, hold and use personal information to:
• respond to enquiries;
• provide information about our security services;
• prepare quotations, proposals and service information;
• deliver and administer security services;
• assess current or future commercial security requirements;
• communicate with clients and prospective clients;
• discuss subcontracting, supplier-panel and tender opportunities;
• provide requested capability and compliance information;
• manage client, supplier and contractor relationships;
• administer contracts and commercial arrangements;
• manage operational communication, reporting and service delivery;
• manage recruitment and employment applications;
• maintain business and administrative records;
• improve our website, services and customer experience;
• measure the effectiveness of our marketing and advertising;
• meet legal, licensing, regulatory, insurance and contractual requirements; and
• undertake other activities with your consent or as otherwise permitted or required by law.
4. Online Advertising and Lead Generation
AS Security may advertise through professional networks, search engines, social-media platforms and other digital channels.
If you submit information through an online advertisement or lead-generation form, we may receive information including your name, company name, job title, work email address, telephone number, answers to qualification questions and information concerning your commercial requirement.
We may use this information to:
• respond to your enquiry;
• discuss current or future Melbourne or Victorian security requirements;
• discuss security subcontracting opportunities;
• discuss supplier-panel or vendor onboarding opportunities;
• provide requested capability and compliance information;
• discuss tender or contract requirements; and
• continue relevant business communication relating to your enquiry.
Submission of a commercial enquiry or lead-generation form does not constitute an application for employment unless the form is specifically identified as a recruitment or employment form.
5. Direct Marketing and Business Communications
Where permitted by applicable law, AS Security may communicate with existing and prospective business contacts about our services, capabilities or commercially relevant opportunities.
You may request that we stop sending direct marketing communications at any time by using an unsubscribe option where provided or contacting us using the details at the end of this Privacy Policy.
We will take reasonable steps to action valid opt-out requests.
6. Website Cookies, Analytics and Digital Technologies
Our website may use cookies, analytics tools and similar technologies to improve website functionality, understand visitor activity and evaluate the effectiveness of our communications and advertising.
Information collected may include browser type, device information, IP address, pages visited, referral source, date and time of visits and interactions with our website or digital content.
Some of these technologies may be provided by third-party analytics, advertising or technology providers.
Most browsers allow users to manage or restrict cookies through their browser settings. Restricting cookies may affect some website functionality.
7. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to:
• AS Security employees and authorised personnel who require the information to perform their duties;
• clients where reasonably necessary for service delivery or contractual requirements;
• contractors, subcontractors and suppliers;
• professional advisers, including accountants, insurers, auditors and legal advisers;
• information technology, website-hosting, cloud, CRM and communications providers;
• advertising, analytics and marketing-service providers;
• recruitment and workforce-management providers;
• government agencies, regulators or law-enforcement authorities where required or authorised by law; and
• other parties where you have consented to the disclosure.
AS Security does not sell personal information.
8. Overseas Processing and Disclosure
Some technology, cloud, communications, advertising, analytics and other service providers used by AS Security may store or process information outside Australia.
The locations used by individual service providers may vary or change over time.
Where personal information is disclosed to an overseas recipient, AS Security will seek to manage that disclosure in accordance with applicable Australian privacy requirements.
Where practicable and required by applicable law, information about likely overseas locations may be provided through this Privacy Policy, an applicable privacy collection notice or upon request.
9. Security of Personal Information
AS Security takes reasonable steps appropriate to our operations to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Measures may include access controls, passwords and authentication, restricted access, secure electronic systems, confidentiality requirements, appropriate staff controls and secure information-disposal practices.
No electronic system or transmission method is completely risk-free, and we review our information-handling practices as appropriate to our operations.
Where required by law, AS Security will respond to eligible data breaches in accordance with applicable notification requirements.
10. Retention of Personal Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, for legitimate business and administrative requirements, or as required by applicable legal, regulatory, licensing, insurance or contractual obligations.
Where personal information is no longer reasonably required, we will take reasonable steps to securely destroy or de-identify it where appropriate.
11. Access and Correction
You may request access to personal information AS Security holds about you or request that information be corrected where it is inaccurate, incomplete, out of date or misleading.
We may need to verify your identity before processing an access or correction request.
In some circumstances, access may be restricted or refused where permitted by law. Where required, we will explain the reason for doing so.
12. Privacy Enquiries and Complaints
If you have a question or concern about how AS Security has handled your personal information, please contact us using the details below.
Please provide sufficient information for us to understand and investigate your concern.
We will seek to acknowledge, review and respond to privacy complaints within a reasonable period.
If you are not satisfied with our response and the Privacy Act applies to the matter, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
Information about Australian privacy rights and complaints is available at the OAIC website.
13. Third-Party Websites
Our website may contain links to third-party websites, applications or online services.
AS Security is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of external websites before providing personal information to them.
14. Changes to This Privacy Policy
AS Security may update this Privacy Policy from time to time to reflect changes in our operations, technology, information-handling practices or applicable legal requirements.
The current version will be published on our website and will show the date it was last updated.
15. Contact AS Security
AS Facilities Management Pty Ltd trading as AS Security
Privacy Enquiries
Email: info@assecurity.com.au
Phone: 03 9088 0758
Address: 33 Macumba Drive, Clyde North VIC 3978, Australia
Website: https://assecurity.com.au/
Last Updated: 6 September 2026
